Latest post Sun, Feb 17 2019 8:06 PM by luca.mg. 7 replies.
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  • Thu, Feb 14 2019 1:43 AM

    • fdooman
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
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    Here we go again. NOW WHAT?????

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Thu, Feb 14 2019 6:01 AM In reply to

    Re: Here we go again. NOW WHAT?????

    Try deactivating and reactivating your license. I've seen this a couple of times and that's always fixed it for me.

    Media Composer 2018.12.1 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Thu, Feb 14 2019 8:36 AM In reply to

    • fdooman
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
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    • Posts 518
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    Re: Here we go again. NOW WHAT?????

    Thanks a bunch dear, It's a dongle, fixed itself i don't know how. weird.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Thu, Feb 14 2019 8:41 AM In reply to

    Re: Here we go again. NOW WHAT?????

    fdooman:
    Thanks a bunch dear, It's a dongle

    Aw, hell, I thought as I hit send "That couldn't be a dongle, could it? No, that wouldn't make any sense."

    fdooman:
    fixed itself i don't know how. weird.

    Glad to hear it. Let's never speak of it again.

    Media Composer 2018.12.1 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Fri, Feb 15 2019 8:07 AM In reply to

    • fdooman
    • Top 200 Contributor
    • Joined on Thu, Oct 13 2005
    • LOS ANGELES
    • Posts 518
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    Re: Here we go again. NOW WHAT?????

    Thanks camoscato,

    Yeah, very strange, both systems with dongle, one went smooth the other with hiccup :)

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Fri, Feb 15 2019 8:43 AM In reply to

    • Bruno M
    • Top 200 Contributor
    • Joined on Thu, Feb 11 2010
    • London, UK
    • Posts 553
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    Re: Here we go again. NOW WHAT?????

    I've had this happen in the past with dongles (both Avid and Resolve).

    A quick removal and re-insertion of the dongle into the same/different USB port clears it.

    I suspect it's simply dirty/bad contact problems on the pins. We tend to assume these ports just work all the tiime, but they're relatively cheap connectors and can suffer from contact problems caused by dust etc.

    One clue from the Resolve dongle was that the led was flashing (rather than steady ON).

    One thing I've also done is to attach very short USB extenders to my dongles. I plug/unplug my dongles from my laptop at fairly regular intervals. Having seen the way USB ports can wear over time I felt it would be expensive to replace a dongle with faulty USB pins. Having extenders means the wear is limited to the extender/laptop ports

    HP Z800, HP G3 Studio, SonnetFusion RAID, Mojo DX, Symphony 2018.9, JVC DTV1910 HD tube monitor, HP Dreamcolor, Avid Artist Color [view my complete system specs]
  • Sun, Feb 17 2019 4:47 PM In reply to

    • Blackburst1
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Orlando, Florida
    • Posts 42
    • Points 520

    Re: Here we go again. NOW WHAT?????

    Glad it fixed itself. I've been having frequent license problems with my system, thankfull deactivating and re-activating usualyl fixes it.

    - Avid Media Composer - Dell 7910 Workstation - Dual Xeon E5-2630 v3 8-core 2.4Ghz - 32GB ram - AMD FirePro W7100 - Blackmagic Design DeckLink... [view my complete system specs]

    Walter Lowe
    Blackburst Entertainment
    wlowe@blackburst.net
    http://blackburstentertainment.com

  • Sun, Feb 17 2019 8:06 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,491
    • Points 64,420

    Re: Here we go again. NOW WHAT?????

    I got that message too, after renewal, I have had to blast the dongle with the updater file from "My products" to get rid of it. On a software activated system deactivate/reactivate did the trick.

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

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