Latest post Tue, Sep 11 2018 6:52 PM by Marianna. 1 replies.
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  • Tue, Sep 11 2018 2:59 PM

    • kenmac
    • Not Ranked
    • Joined on Wed, Sep 5 2018
    • Posts 1
    • Points 15

    Stuck at Initiating

    I searcehd the site but nothing comes back for stuck at initiating.

    I found some Network Troubleshooting info and checked the links to ping for accessing the Avid servers and they return ACK as they should. 


    However I can't even start the Media Composer App as that needs the Application Manager to connect.


    AVID support replied to my query saying activate offline instead.

    Should I have an activation code somewhere - I only want to use the free Media Composer First app to see if I like it.
    I logged into my account online at AVID but don't see an activation code associated with  my Media Composer First Licence.


    Any help greatly appreciated.

  • Tue, Sep 11 2018 6:52 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,152
    • Points 217,295
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator

    Re: Stuck at Initiating


    email me directly and include your system ID and MY Avid email address




    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV


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