Latest post Thu, Jul 26 2018 3:33 PM by Marianna. 1 replies.
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  • Thu, Jul 26 2018 9:16 AM

    • alicedemy
    • Not Ranked
    • Joined on Thu, Jul 26 2018
    • Posts 2
    • Points 30

    Avid does not work properly after no renewal of support plan

    Good morning. I decided not to renew my support plan which then expired on the 24th of July 2018. I have a valid permanent licence for Avid Media Composer 8.6 (originally a student version bought in 2012, upgraded to 8.6 in early June 2018)

    Since the day after my support plan expired Avid has stopped working properly : it crashes every so often. I can't use the full screen video playback. The video playback displays a black image after each cut I make on my edit. Basically it became a nightmare to work and I can't get any support about it... Has anyone else experienced that ?

    The timing is trangely disturbing.

  • Thu, Jul 26 2018 3:33 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,160
    • Points 217,415
    • Avid Beta Moderators
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      Avid Developer Moderator

    Re: Avid does not work properly after no renewal of support plan


    Has anything changed wiht your computer at all?  OS? 


    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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