Latest post Tue, Jul 17 2018 3:20 PM by RalphC. 2 replies.
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  • Mon, Jul 16 2018 3:15 PM

    Problems with activation


    I'm having problems about running Avid Media Composer, my avid version is 8.9.3 and I have a prepetual educational license purchased more or less one year and half ago.

    When I press the icon of the application, instead of opening the Avid starting window, it opens the activation window: 

    Then, when I click on the first option, the Avid Application Manager starts, and shows this window:


    As you can see, the Avid Application Manager shows that my Media Composer License is active.

    However Media Composer does not start, and it continue opening the activation window without ever stopping.

    How can I solve this?

  • Tue, Jul 17 2018 3:15 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,168
    • Points 217,510
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator

    Re: Problems with activation

    Send me an email and include your system iD and MyAvid email address.

    Email is below


    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV


  • Tue, Jul 17 2018 3:20 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,814
    • Points 20,025
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee

    Re: Problems with activation

    Hi Lorenzo,

       I deactivated the System ID, please try to activate now.  If you still have issue activating try these steps.







    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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