Latest post Fri, Dec 21 2018 3:38 PM by Marianna. 14 replies.
Page 1 of 1 (15 items)
Sort Posts: Previous Next
  • Mon, Apr 9 2018 3:25 PM

    • Rob
    • Not Ranked
    • Joined on Thu, Nov 11 2010
    • NYC
    • Posts 83
    • Points 1,065

    2018.4 - Nitris DX Box not working

    Hi, I just did a reinstall of 2018.4. But the software is not recognizing the Nitris DX box.

    It was working fine right before the update.

    any suggestions?

    MC 7 Nitris DX Z800, 12 GIGS, Windows 7, SP1 [view my complete system specs]
  • Mon, Apr 9 2018 3:53 PM In reply to

    • JCBond
    • Not Ranked
    • Joined on Sat, Mar 11 2006
    • Van Nuys CA, USA
    • Posts 109
    • Points 1,145

    Re: 2018.4 - Nitris DX Box not working

    You need to install the Avid DX driver. This no longer installs automatically. See the release notes.

    System 1: Symphony Nitris DX - HP xw8600 8xCores - Windows 7 SP1 64 bit. System 2: Symphony Nitris DX - HP xw8600 8xCores - Windows 7 SP1 64 bit. System... [view my complete system specs]
  • Mon, Apr 9 2018 4:06 PM In reply to

    • Rob
    • Not Ranked
    • Joined on Thu, Nov 11 2010
    • NYC
    • Posts 83
    • Points 1,065

    Re: 2018.4 - Nitris DX Box not working

    There it is,

    Thank you!

    MC 7 Nitris DX Z800, 12 GIGS, Windows 7, SP1 [view my complete system specs]
  • Tue, Apr 17 2018 4:08 PM In reply to

    • Steve111
    • Not Ranked
    • Joined on Tue, Apr 17 2018
    • Posts 3
    • Points 45

    Re: 2018.4 - Nitris DX Box not working

    Hi Rob

    did you manage fix your Nitris dx issue, if so how?

     

    Cheers

     

    Steve

  • Wed, Apr 18 2018 2:52 PM In reply to

    • ramz434
    • Not Ranked
    • Joined on Thu, Oct 13 2005
    • Long Island
    • Posts 193
    • Points 2,400

    Re: 2018.4 - Nitris DX Box not working

    Inside the Programs folder on your C drive - go to the Avid folder. Once there go into UTILITIES and then DXDRIVERS. There are 2 verisons in there - Win 7 and Win 10. I did this after updating, and didnt need to do an uninstall first. Install, then restart PC.

    - HP Z400/24gb ram/Windows 10/MC8.9.4/256gb Samsung SSD/ NVidia GTX 1080/HP ZR22 Monitors/ - Macbook Pro/16gb ram/OS 10.13/MC8.9.4/NVIDIA GeForce... [view my complete system specs]
  • Wed, Apr 18 2018 3:53 PM In reply to

    • Steve111
    • Not Ranked
    • Joined on Tue, Apr 17 2018
    • Posts 3
    • Points 45

    Re: 2018.4 - Nitris DX Box not working

    Hi ramz434

    thanks for the reply, that's brilliant, all sorted and back to work.

  • Sat, Apr 21 2018 1:31 PM In reply to

    • Rob
    • Not Ranked
    • Joined on Thu, Nov 11 2010
    • NYC
    • Posts 83
    • Points 1,065

    Re: 2018.4 - Nitris DX Box not working

    Hey Steve,

    Yes, I was able to get it to work. 

     

    Thanks!

    MC 7 Nitris DX Z800, 12 GIGS, Windows 7, SP1 [view my complete system specs]
  • Mon, Apr 23 2018 3:31 AM In reply to

    • Harry Invision
    • Not Ranked
    • Joined on Wed, Feb 3 2010
    • Brisbane, Australia
    • Posts 93
    • Points 1,125

    Re: 2018.4 - Nitris DX Box not working

    Thank you,

    Did the same...should read the readme more carefully...after restart...

    Media Comoposer 2018.4 + Symphony DX Nitris HP Z840 E5-2659 Quadro P4000 32Gb of Ram Win 10 64bit 64TB Editshare 16TB Internal Raid [view my complete system specs]
  • Thu, Aug 23 2018 6:31 PM In reply to

    Re: 2018.4 - Nitris DX Box not working

    I installed the driver, but still no Nitris on the MC software. Any ideas what could I be doing wrong?

     

    Thanks

    HP Z840 Windows 10 Samsun 840 SSD 128 GB Ram GFORCE GTX Titan Black 160 TB DDP over 10GigE [view my complete system specs]
  • Thu, Aug 23 2018 6:50 PM In reply to

    • JCBond
    • Not Ranked
    • Joined on Sat, Mar 11 2006
    • Van Nuys CA, USA
    • Posts 109
    • Points 1,145

    Re: 2018.4 - Nitris DX Box not working

    Did you install the correct driver? I see you are on Windows 8, There is a driver version for Windows 7 and one for Windows 10. I am not sure wich one works on Win 8 but one of the two does.

    System 1: Symphony Nitris DX - HP xw8600 8xCores - Windows 7 SP1 64 bit. System 2: Symphony Nitris DX - HP xw8600 8xCores - Windows 7 SP1 64 bit. System... [view my complete system specs]
  • Fri, Aug 24 2018 11:21 AM In reply to

    • Steve111
    • Not Ranked
    • Joined on Tue, Apr 17 2018
    • Posts 3
    • Points 45

    Re: 2018.4 - Nitris DX Box not working

    Victor I have the same issue every time I restart, my fix is to remove before reinstalling the driver,

    from the installer - click the remove driver option (not repair) and then back to the installer and reinstall.

    Good luck

  • Fri, Aug 31 2018 3:54 PM In reply to

    Re: 2018.4 - Nitris DX Box not working

    I have installed/Removed/Re-installed the driver several times.  Still can't get MC to recognize the Nitris DX.  Computer now comes back with this note:

    "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

    and

    "This device isn't using any resources because it has a problem."

     

    Any Help would be appreciated.

    Dell, Windows 7 64 SP1, Dual Xeon 8 core, 24G nvidia

  • Sat, Sep 1 2018 5:38 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,491
    • Points 64,410

    Re: 2018.4 - Nitris DX Box not working

    Do not uninstall the driver from the Windows Control Panel, go to the Device Manager instead, remove it and reinstall.

    Symphony 2018.9, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Fri, Dec 21 2018 3:20 PM In reply to

    Re: 2018.4 - Nitris DX Box not working

    Same trouble for me, it appear that Windows was missng a KB to support SHA-2 Driver Signing Code, updating windows with KB4022168 and now it works well.

    This link help me to find this workaround:  https://avid.secure.force.com/pkb/articles/en_US/troubleshooting/DNxIO-drivers-are-not-digitally-signed-driver-error

    Good Luck!

    HPZ820, Dual Xeon 8 Core, Windows 7 64SP1, Nvidia Quadro 4000, 16Go

  • Fri, Dec 21 2018 3:38 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,079
    • Points 216,495
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: 2018.4 - Nitris DX Box not working

    Glokenspiel:

    Same trouble for me, it appear that Windows was missng a KB to support SHA-2 Driver Signing Code, updating windows with KB4022168 and now it works well.

    This link help me to find this workaround:  https://avid.secure.force.com/pkb/articles/en_US/troubleshooting/DNxIO-drivers-are-not-digitally-signed-driver-error

    Good Luck!

    HPZ820, Dual Xeon 8 Core, Windows 7 64SP1, Nvidia Quadro 4000, 16Go

    Good to know... thanks Big Smile

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

Page 1 of 1 (15 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller