Latest post Tue, Feb 13 2018 5:49 PM by Eva T. 4 replies.
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  • Tue, Feb 13 2018 9:50 AM

    • Eva T
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    Nitris DX not recognized by MacOS Sierra (10.12.6)

    I'm on a job where there is a Nitris DX connected to the Mac Tower which recently has upgraded its OS to Sierra 10.12.6. Howerver the Nitris device which is connected via PCIe is not recognized by the system any more. The system says the driver is not installed. I just spent two days trying to fine that driver online with no luck. Does a Mac driver really exist? 

    I found somewhere that mac's avid doesn't need driver as it's configured in Avid but then I found instructions on how to do it on a PC... so please please please does anyone know how to get it working again? 

    (and I tried avid's download centre and all sorts of different links to it that just go to the generic main page where you choose a device - none of which are Nitris DX... :( :( )

    Thank you in advance!

     

    Eva

  • Tue, Feb 13 2018 4:25 PM In reply to

    • pierreh
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    Re: Nitris DX not recognized by MacOS Sierra (10.12.6)

    Which version of Avid is it?

    Recently (8.9.3?) the installation of the DX driver became optional. The driver should be in /Applications/Utilities/Avid Utilities if indeed your Media Composer version is recent.

     

    - Work: MacPro 2010 3.46Ghz 12 Cores 48Gig mem, int and ext Raids, Mojo DX, 10.12.6 - Home: MacBookPro 2.5Ghz quad-i7, 16Gig Mem and SSD OSX 10.9.5 [view my complete system specs]
  • Tue, Feb 13 2018 4:28 PM In reply to

    • Marianna
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    Re: Nitris DX not recognized by MacOS Sierra (10.12.6)

    Eva T

    Email me directly and include your unit serial # and My Avid email.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Tue, Feb 13 2018 5:45 PM In reply to

    • Eva T
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    Re: Nitris DX not recognized by MacOS Sierra (10.12.6)

    Hi Pierreh,

    The Avid version we're running is 8.4.1 so not the very recent one. 

  • Tue, Feb 13 2018 5:49 PM In reply to

    • Eva T
    • Not Ranked
    • Joined on Tue, Feb 13 2018
    • Posts 3
    • Points 35

    Re: Nitris DX not recognized by MacOS Sierra (10.12.6)

    Thank you Marianna, I just emailed you. 

    Eva

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