Latest post Thu, Jan 18 2018 7:26 AM by Laur. 10 replies.
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  • Thu, Dec 28 2017 9:18 AM

    • Laur
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    • Bucharest - Romania
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    Changing the Company Name - manage billing and shipping

    Hello,

    Does anyone know how can I change the Comany Name under Manage Billing and Shipping section?

    Looks like I can change everything except the company name.

    Thank you

  • Thu, Dec 28 2017 3:58 PM In reply to

    • Marianna
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    Re: Changing the Company Name - manage billing and shipping

    Laur

    Create a suport ticket https://www.avid.com/US/support/support-contact and suport will assist you.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Fri, Dec 29 2017 12:20 PM In reply to

    • Laur
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    • Bucharest - Romania
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    Re: Changing the Company Name - manage billing and shipping

    Done. Received a support case no.

    Thank you.

  • Wed, Jan 3 2018 11:29 AM In reply to

    • Laur
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    • Joined on Tue, Mar 20 2012
    • Bucharest - Romania
    • Posts 19
    • Points 215

    Re: Changing the Company Name - manage billing and shipping

    Hello and a Happy New Year!

    Should I receive an email regarding the support ticket?

    Still no luck changing the company name. And I cannot start work because of the wrong invoicing..

    Thank you!

  • Wed, Jan 3 2018 2:32 PM In reply to

    • Marianna
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    Re: Changing the Company Name - manage billing and shipping

    Laur

    Can you email me directly with the information and I can see if i can assist. email below

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

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  • Mon, Jan 8 2018 12:22 PM In reply to

    • Laur
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    • Joined on Tue, Mar 20 2012
    • Bucharest - Romania
    • Posts 19
    • Points 215

    Re: Changing the Company Name - manage billing and shipping

    hello. any news?

    if it can't be done, I will have to create another account for the new licenses that I plan to buy..

  • Tue, Jan 9 2018 2:45 PM In reply to

    • Laur
    • Not Ranked
    • Joined on Tue, Mar 20 2012
    • Bucharest - Romania
    • Posts 19
    • Points 215

    Re: Changing the Company Name - manage billing and shipping

  • Tue, Jan 9 2018 2:51 PM In reply to

    Re: Changing the Company Name - manage billing and shipping

    Did you email Marianna? Did she get back to you?

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  • Tue, Jan 9 2018 2:55 PM In reply to

    • Laur
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    • Joined on Tue, Mar 20 2012
    • Bucharest - Romania
    • Posts 19
    • Points 215

    Re: Changing the Company Name - manage billing and shipping

    sure I did. got no response.

  • Tue, Jan 9 2018 3:03 PM In reply to

    • Marianna
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    Re: Changing the Company Name - manage billing and shipping

    Kaur

    I just checked again and no email.....  none in spam either.  can you PM me thru Community?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Thu, Jan 18 2018 7:26 AM In reply to

    • Laur
    • Not Ranked
    • Joined on Tue, Mar 20 2012
    • Bucharest - Romania
    • Posts 19
    • Points 215

    Re: Changing the Company Name - manage billing and shipping

    Hello. Looks like I will have to create another account. Either you have issues with you mail server and not receiving my emails from my domain or I don't know whats it's taking that long to change a company name. Not asking for complex stuff..

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