Latest post Fri, Nov 10 2017 3:12 PM by Imran Haider. 2 replies.
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  • Fri, Nov 10 2017 2:27 PM

    Media Composer 8.2.12 stuck at reading user settings

    Hi All

    I am facing this problem after installation of Win 7 Pro 64bit.

    We are using Media Composer 8.2.12 with 

    -Interplay Access 3.1.0

    - ASF 1.8.0

    -Avid Media Indexer 3.1.0  

    -ISIS client 4.7.11

    Problem:

    It got stuck in reading user settings. user settings stored locally.

    *Without ISIS connectivity media composer is working fine.But when we use it, got stuck

    What I did

    *I checked • NIC settings, BIOS, graphics drivers and all other software related to media composer for interplay environment are  configured as per AVID standards

     


     

     

    HP Z440 16GB RAM PROCESSOR : INTEL XEON CPU E5-1650 3.5GHZ WINDOWS 7 64 BIT NVIDIA QUADRO K2200 [view my complete system specs]
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  • Fri, Nov 10 2017 2:41 PM In reply to

    • RalphC
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    Re: Media Composer 8.2.12 stuck at reading user settings

    Hi Imran,

      It might be a good idea to post the screenshots of the error message.

     


    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Fri, Nov 10 2017 3:12 PM In reply to

    Re: Media Composer 8.2.12 stuck at reading user settings

    Hi Ralph

    Please find the screenshot.There are only 2 workspaces connected right now and it'll take 8-10 sec after "reading user settings".If I connect more workspaces it'll take more time.

    Rest of the workstations is using the same version with the same network are fine.

    HP Z440 16GB RAM PROCESSOR : INTEL XEON CPU E5-1650 3.5GHZ WINDOWS 7 64 BIT NVIDIA QUADRO K2200 [view my complete system specs]
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