Hi All, I was working away in 8.8.1 and i clicked on a clip in the bin while using script view and pressed the space bar in order to play the thumbnail so that I could then stop it on a frame I liked better, as I have done a million times. When suddenly I got this error:

"An application has requested more GPU memory than is available in the system. That application will now be closed."

then avid shut down.

I found an Nvidia webpage that talks about this error but isn't very helpful. 

http://nvidia.custhelp.com/app/answers/detail/a_id/3553/~/opengl-request-for-more-gpu-memory-than-is-available-meaning

I have ensured that I am running the lates recommended drivers for my Nvidia Quadro 4000 to work with Avid, which is  375.86.

Any Ideas?

Thanks

Hey haven't had a response to this! anyone have any ideas?

Thanks in advance!

ryguy

what happens if you turn off GPU rendering?  My bet is you shoud jump to 8.8.2 at least or wait  few days for 8.8.3.  there are tweaks in both that affect GPU.

Also what card do you have?

marianna

Hi Marianna, the GPU rendering is already switched off because of the colour correction glitch many users including myself have been experiencing. I am currently running 8.8.2. Also my second Avid set up is not experiencing the same problems.

You seem to have a system similar to mine, what about the media cache settings, they are very low by default, I have changed mine to 2000 - 1200    2000 - 1000 and also have the cache folder located on a fast media drive , allowed ram usage is 16 gb 

Thanks for replying, I went into media cache and in the thumbnail tab I set the disk cache size to 2000 and the memory cache size to 1200 and then I went in to the video memory tab and changed the memory to 16 GB from 2GB. I then tried to play a thumbnail and it still crashed. I also noticed that the video memory setting reverted back to 2GB after I reopened Avid. Is the video memory the GPU memory or the system ram?

Ryan

I have a case going on this for you..... something is definately odd if you have one system working fine and one not.  Case # 03223971

stand by

Marianna

Im getting the same issue on my 'Edit 1' system (see specs) - I have reported in another post.

MattB

MattB:

Im getting the same issue on my 'Edit 1' system (see specs) - I have reported in another post.

 

MattB

Hi Matt / Ryguy , and I saw that other post Matt.

What happens if you do a fresh install of the Win 10 drivers provided by the Avid installer ( apps / avid / utilities / nvidia )

You might need to select the advanced installing options to get that option ( to remove all the old ) and also reboot one or two times.

Tomas - Sorry - I took a while to get to this (paying jobs!). I have done a clean install of the Nvidia drivers on edit 1 and it has made no difference. Do you think I should roll back to an earlier driver?

MattB

So, the solution is to revert to Nvidia driver 353.82 and all is well again.

It seems that it is a known issue because I found this KB article:-

http://avid.force.com/pkb/articles/en_US/compatibility/Quadro-4000-and-Windows-10

MattB