Latest post Tue, Jan 31 2017 4:42 PM by Marianna. 8 replies.
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  • Fri, Jan 27 2017 3:11 AM

    Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    Hi Avid Community!

    I'm hoping you guys can help with this. I'm just getting back to speed with Avid, learning the ropes again at my new job and I've just installed my recent update of Avid Media Composer.

    I'm currently running Avid MC 8.7.2 on a MacBook Pro, macOS Sierra 10.12. I'm having an issue launching Avid which occured on Avid MC 7 after upgrading my mac to OS Sierra. During the launch of the app, Avid for a few seconds freezes on "Initialize AVX2 Host". And then shortly after crashes.

    I've done what I know I could do, but any advice to troubleshoot this problem would be greatly appreciated.

    Thanks,

    Bill

     

  • Fri, Jan 27 2017 4:16 PM In reply to

    • RalphC
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    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    Hi Bill,

     Have you tried removing plugins? You're not in Mac OS 10.12.3 are you?

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Sat, Jan 28 2017 1:48 AM In reply to

    • dnext
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    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    I'm having a similar problem with a 2010 Mac Pro "Westmere" running 10.10.5  

    Going back to 8.6.1 and everything is fine. 

  • Sat, Jan 28 2017 1:49 AM In reply to

    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    No I have not. Where would I be able to find the plugins that could be affecting my Avid?

    No I am not on 10.12.3, I'm still on 10.12. I'm not willing to upgrade just yet to 10.12.3 until this porblem is resolved and until I also know if MC 8.7.2 will work on that version of Sierra.

     

  • Sat, Jan 28 2017 1:57 AM In reply to

    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    Just checked and found the AVX Plug-ins page and looks like I have no plugins at all.

    Just to note, I just installed Avid MC 8.7.2 after uninstalling Avid MC 7.0.6.3.

  • Tue, Jan 31 2017 12:41 AM In reply to

    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    I've now just recently tried uninstalling all of Media Composer. I reinstalled the program and yet again it keeps crashing. Once again I'm not on Mac OS 10.12.3. I'm on 10.12. In the read me it says MC 8 should run on macOS Sierra 10.12.

    Should I completely uninstall all of my Avid files and Media Composer? Like a complete purge and then install everything to see what happens? Is there anything to bypass this problem?

  • Tue, Jan 31 2017 3:46 PM In reply to

    • Marianna
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    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    Can you drag the AVX folder to the dekstop and see if it crashes...  My bet is its an incompatible plug-in.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Tue, Jan 31 2017 4:26 PM In reply to

    • dnext
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    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    I took Marianna's approach. Removed all the avx plug-ins and began moving them back in one by one. I discovered the conflict was an older version of Red Giant Magic Bullet. I updated the plug in suite and MC launched with no problems.

     

  • Tue, Jan 31 2017 4:42 PM In reply to

    • Marianna
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    Re: Avid MC 8.7.2 Crashing on Initialize AVX2 Host

    dnext:

    I took Marianna's approach. Removed all the avx plug-ins and began moving them back in one by one. I discovered the conflict was an older version of Red Giant Magic Bullet. I updated the plug in suite and MC launched with no problems.

    Woot woot.... glad you got it working.  happy editing

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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