Latest post Sat, Nov 12 2016 12:58 PM by Lembit Soobik. 3 replies.
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  • Mon, Nov 7 2016 3:08 PM

    • Lembit Soobik
    • Top 500 Contributor
    • Joined on Sun, Sep 2 2007
    • Freising - Germany
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    Missed Expiration date

    I have been out of town and when I came back I noticed I have missed the epiration date.

    Is there any way to get back into thhe contract?

    thank you

    Lembit

    MC 2018.5 on Windows 10// HP Z800 WS: 2 x Xeon X5570, 48 GB RAM, Quadro FX4800 1.5GB, disks: 1 x 500 GB SATA 7200 = System/ 1 x 1 TB Samsung... [view my complete system specs]
  • Mon, Nov 7 2016 3:23 PM In reply to

    Re: Missed Expiration date

    Ping one of the Customer Advocates: Customer_Advocate@avid.com.

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Mon, Nov 7 2016 7:40 PM In reply to

    • Marianna
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    Re: Missed Expiration date

    Lembit

    I can help you but not until Thursday.  Are you ok with that?

    Send me an email with your System ID and MY Avid email address.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Sat, Nov 12 2016 12:58 PM In reply to

    • Lembit Soobik
    • Top 500 Contributor
    • Joined on Sun, Sep 2 2007
    • Freising - Germany
    • Posts 278
    • Points 3,630

    Re: Missed Expiration date

    Thank you, Marianna and Job for your help. Everything is just fine now

    Lembit

    MC 2018.5 on Windows 10// HP Z800 WS: 2 x Xeon X5570, 48 GB RAM, Quadro FX4800 1.5GB, disks: 1 x 500 GB SATA 7200 = System/ 1 x 1 TB Samsung... [view my complete system specs]
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