Latest post Fri, Sep 2 2016 6:36 PM by BobRusso. 3 replies.
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  • Fri, Sep 2 2016 12:38 AM

    • Jlorenzen
    • Not Ranked
    • Joined on Mon, Jul 4 2011
    • Posts 25
    • Points 310

    AVID Crashing on selecting to IMPORT/EXPORT

    it's gotta be a computer or software issue I imagine, but all of a sudden I clicked file>import...and booom crash, same thing with export...didn't even get me to the options/settings for either, tried everything, new project, new settings, trying to restore from time machine now but will take all night, anyone dealt with this before?

     

    Running on Isis 5500, Mac Pro's 10.10.5

     

    thank you,

     

    Joe

    Avid 8.0 OS Yosemite 10.10 iMac 5k 16gb Ram [view my complete system specs]
  • Fri, Sep 2 2016 12:51 PM In reply to

    • BobRusso
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • New Jersey
    • Posts 2,244
    • Points 27,715
    • Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS PRO
      Moderator: Avid Storage Products

    Re: AVID Crashing on selecting to IMPORT/EXPORT

    Is this specific to importing from a workspace?

    I suggest trying a new user setting to see if its specific to the setting.

     

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Fri, Sep 2 2016 6:01 PM In reply to

    • Jlorenzen
    • Not Ranked
    • Joined on Mon, Jul 4 2011
    • Posts 25
    • Points 310

    Re: AVID Crashing on selecting to IMPORT/EXPORT

    Yes tried that...the only thing that has worked was restoring  from time machine, but that doesn't feel like a proper fix

    Avid 8.0 OS Yosemite 10.10 iMac 5k 16gb Ram [view my complete system specs]
  • Fri, Sep 2 2016 6:36 PM In reply to

    • BobRusso
    • Top 50 Contributor
    • Joined on Thu, Oct 13 2005
    • New Jersey
    • Posts 2,244
    • Points 27,715
    • Avid Employee
      Moderator: Avid ISIS
      Moderator: Avid NEXIS PRO
      Moderator: Avid Storage Products

    Re: AVID Crashing on selecting to IMPORT/EXPORT

    Are you trying to import from an ISIS workspace? If so what version of the System Director and Client is installed?

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

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