Latest post Tue, Aug 2 2016 9:15 PM by kkordisch. 4 replies.
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  • Tue, Aug 2 2016 7:40 PM

    • kkordisch
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    System Director pausing momentarily

     

    We have a client on 4.7.4 isis 5000 and the system director will randomly stop. We had a bad drive and replaced that but the error persists. We have reinstalled the system director software as well and restarted the isis.

    Any thoughts? Screenshots below.

     

     

     

     

     

     

  • Tue, Aug 2 2016 8:37 PM In reply to

    • BobRusso
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    Re: System Director pausing momentarily

    From what I can see the System Director is fine but the one of the Storage Managers is asserting repeatedly. You should contact support and provide them log aggregation.

     

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Tue, Aug 2 2016 8:57 PM In reply to

    • kkordisch
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    Re: System Director pausing momentarily

    The storage manager that it is referring to in the system logs is the main system director.

  • Tue, Aug 2 2016 9:08 PM In reply to

    • BobRusso
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    Re: System Director pausing momentarily

    I encourage you to call into support, I don't believe I'll be able to figure this out on the forum.

    https://www.youtube.com/avidevangelistbob [view my complete system specs]

    -- Bob Russo Post-Production Workflow Manager - NFL Films

    Bob Russo on Expert Connections

  • Tue, Aug 2 2016 9:15 PM In reply to

    • kkordisch
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    Re: System Director pausing momentarily

    Thanks. I already have.

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