Latest post Tue, Sep 11 2018 6:59 PM by Marianna. 6 replies.
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  • Sun, Jan 3 2016 9:48 PM

    • Squatter1
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    How to deactivate from dead computer?

    Hi there

    the Mac I have activated MC for has died!

    I can't find any way to deactivate the system so that I can install on a different computer.

    I'm probably missing something elementary - can anyone point me in the right direction on how to do this?

    Many thanks

  • Mon, Jan 4 2016 2:15 AM In reply to

    • smrpix
    • Top 75 Contributor
    • Joined on Wed, Sep 5 2012
    • Posts 1,336
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    Re: How to deactivate from dead computer?

    Call Avid Supprt.  Activation issues are free.  They can deactivate your old install so you can activate on your new system.

  • Mon, Jan 4 2016 1:45 PM In reply to

    • RalphC
    • Top 50 Contributor
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    Re: How to deactivate from dead computer?

    Hello Squatter1,

         Send me a PM ( click Contact ) with your Avid Master account email address and Systems ID.

     

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, Jan 4 2016 4:10 PM In reply to

    • Marianna
    • Top 25 Contributor
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    Re: How to deactivate from dead computer?

    Squatter1:

    Hi there

    the Mac I have activated MC for has died!

    I can't find any way to deactivate the system so that I can install on a different computer.

    I'm probably missing something elementary - can anyone point me in the right direction on how to do this?

    Many thanks

    Squatter1....

    I found your System ID for your Edu Instituion license and manually deactivated it for you.

    All set

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

  • Mon, Jan 4 2016 7:52 PM In reply to

    • Squatter1
    • Not Ranked
    • Joined on Wed, Dec 16 2015
    • Posts 10
    • Points 135

    Re: How to deactivate from dead computer?

    Thanks very much! 

  • Tue, Sep 11 2018 2:15 AM In reply to

    • Ign
    • Not Ranked
    • Joined on Tue, Sep 11 2018
    • Posts 1
    • Points 15

    Re: How to deactivate from dead computer?

    Hello, i need to do the same thing! Please help!

  • Tue, Sep 11 2018 6:59 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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      SystemAdministrator

    Re: How to deactivate from dead computer?

    email me your system ID and MyAvid email address

    Marianna 

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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