Latest post Fri, Aug 14 2015 4:18 PM by JohnGrosjean. 3 replies.
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  • Fri, Aug 14 2015 4:18 AM

    Avid Activation Freezes

    Hi,

    I am downloading my Avid Media Composer 6 on to a new machine and was then going to upgrade as I have 4 years of free upgrades with the license I bought.

    I put my codes into the identit-e to get my activation codes and my status is still good, but when I put the codes in and click "activate and register" the load symbol just spins forever and eventually Avid switches to a "not responding" state.

    I am running a brand new Acer with a core i7 and 12gb of RAM, and a 700 series nVidia graphics card.

    Any help would be much appreciated. The agency I work for switched from Premiere to Avid and I need to be able to take my work home with me.

    Thanks,

    John G

  • Fri, Aug 14 2015 1:17 PM In reply to

    • Marianna
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    Re: Avid Activation Freezes

    John

    Can you send me your system ID and activation ID via Private message please or email?  I can take a look at it now.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Fri, Aug 14 2015 1:32 PM In reply to

    Re: Avid Activation Freezes

  • Fri, Aug 14 2015 4:18 PM In reply to

    Re: Avid Activation Freezes

    Thank you so much for taking care of this so quickly! Now I can get back to work with no worries. I really appreciate it.

    John

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