Latest post Tue, Aug 19 2014 7:03 PM by AidasZK. 1 replies.
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  • Tue, Aug 19 2014 2:17 PM

    Cannot deactivate Symphony option

    Hi,

    We recently got Media Coposer 8.1 and it loaded with the Symphony option.  I assume this was some sort of free trial as we are not paying for it. When I tried to deactivate the option in the Application Manager it also deactivated Media Composer as well.  Our projects need to be compatible with other Media Composers, so I do not want any Symphony features available, in particular its color correction. Any suggestions on how to get rid of just Symphony?

     

    Thanks

    Doug

     

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  • Tue, Aug 19 2014 7:03 PM In reply to

    • AidasZK
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    • Joined on Wed, Jul 30 2014
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    • Avid Customer Advocate
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    Re: Cannot deactivate Symphony option

    Hi Doug,

    Are you on a perpetual license, or a subscription?  Perpetual should be fine to activate options a la carte, however, subscription licenses have Symphony Option and some 3d party software included.

    If you want me to take a look, send me your license info offline.

    Thanks!

    Aidas Kupcinskas

    Pro Video Community Customer Advocate | Community Leader

    Aidas.Kupcinskas@avid.com

     

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