Latest post Sun, Feb 5 2012 3:50 AM by Judi. 25 replies.
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  • Sat, Feb 4 2012 1:34 AM

    • Judi
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    I'm having problems with downloading Avid Media Composer Free Trial

    I tried downloading the trial but every time I would launch it would say something about a document not found and when I would click ok it would just exit. Does anybody know what I'm doing  wrong with it. I deleted the download now I'm going to retry. I need the steps for downloading the trial cause it gets confusing. Thank you.

  • Sat, Feb 4 2012 1:37 AM In reply to

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Judi:

    You need to unzip the entire contents of the download folder and run the unzipped installer file from there.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sat, Feb 4 2012 1:37 AM In reply to

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Mac or PC?  We also need the "exact" wording of the error, or a screenshot if possible.

    Symphony 8.8.x w/Avid Nitris DX, HP z420, Windows 10, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 w/353.82. 2TB Boot, 2 x 3TB internal... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
    *******************************
    Randall L. Rike, ACI, ACSR Mac*Win*Unity*ISIS*DS
    Systems Engineer @ BET Networks [a Viacom company]
    (wwld)

  • Sat, Feb 4 2012 1:42 AM In reply to

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Judi:

    To attach a screen shot, go to the options tab in the Forum reply field, click on the "add/update" button, navigate to the file, save and post. A jpg or png will work fine.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sat, Feb 4 2012 2:48 AM In reply to

    • Judi
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    Re: I'm having problems with downloading Avid Media Composer Free Trial

    It's a PC. 

    At first there was message saying that the system won't work properly without QuikStart. So, then I downloaded Quikstart.

     

    Then another message came up. I think it was something about a document not be found and I clicked ok and it just logged out. I don't have the screenshot because I deleted the program since it was useless and it wouldn't work. I'll try again tomorrow and take the screenshot if the message comes up again. 

  • Sat, Feb 4 2012 3:02 AM In reply to

    • Marianna
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    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Judi,

    I am assuming you are trying MC 6 and are on a Win 7 professional system.  Right?  Next where did you get the trial?  Sounds like it might be corrupt.  You can go to the download center http://esd.avid.com/ProductList.aspx and download MC 6 again and try it.  Make sure you remove the one you have installed first.

    Still stuck, ping me off forum and I will help you out tomorrow.

    Marianna 

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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  • Sat, Feb 4 2012 3:07 AM In reply to

    • Judi
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    Re: I'm having problems with downloading Avid Media Composer Free Trial

    I was downloading a Media Composer 5 Trial and I have a Windows 7. I sent Avid my e-mail so they can send me my free 30 day trial. So...that's where I got my download. I already removed the one I forst istalled. I'm gonna try and install again.

  • Sat, Feb 4 2012 3:12 AM In reply to

    • Marianna
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    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Hmm we only offer MC 5.5 and MC 6 so are you sure it is MC 5?

    Report back.... after you try it again.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Sat, Feb 4 2012 3:15 AM In reply to

    • Judi
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    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Sorry, I meant 5.5. I'll report back when I reinstall. 

  • Sat, Feb 4 2012 9:21 PM In reply to

    • Judi
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    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Do you mean by extracting the files?

    Filed under: ,
  • Sat, Feb 4 2012 9:25 PM In reply to

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    Judi:

    Do you mean by extracting the files?

    Unzipping = extracting. Then, look in the "installers" folder for the appropriate installer file.

     

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sat, Feb 4 2012 9:30 PM In reply to

    • Judi
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    • Joined on Sat, Feb 4 2012
    • Posts 11
    • Points 175

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    I just finished downloading it then I right clicked the file and clicked "extract all" then I clicked Next two time then it says there are no files to extract even though it is the file that I downloaded.

  • Sat, Feb 4 2012 9:32 PM In reply to

    • Judi
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    • Points 175

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    When I click on the downloaded file it says The compressed (zipped) file is invalid or corrupted.

  • Sat, Feb 4 2012 9:48 PM In reply to

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    You say you have Windows 7, but are you running W7 Professional 64? That is the specific W7 flavor qualified for both 5.5 and 6.0. Can't imagine why a fresh download would be corrupted.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sat, Feb 4 2012 10:06 PM In reply to

    • Judi
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    • Joined on Sat, Feb 4 2012
    • Posts 11
    • Points 175

    Re: I'm having problems with downloading Avid Media Composer Free Trial

    I don't know what a W7 Professional 64 is but I have a Windows XP.

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