Latest post Tue, Dec 27 2011 2:01 AM by DonR. 43 replies.
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  • Sat, Nov 26 2011 7:53 AM In reply to

    • jwrl
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    • Melbourne, Australia
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    Re: Media Composer 6 NOW AVAILABLE

    bogie:
    Got XDCAM AMA Plugin from Sony and when trying to install, it says I don't have "MC 5.5.x or higher" which I obviously do. Is this a known issue?
    You have downloaded the 32-bit Sony AMA plug-in.  The 64-bit version has apparently just been released in the last day or so.

    MC 7.0.4 - Asus P6T Deluxe V2 mobo - Intel i7 920 2.66GHz - Windows 7 Ult64 SP1 - nVidia Quadro FX 1800 - 16 Gbyte low latency DDR3 RAM - Internal 8 Tb... [view my complete system specs]
  • Sat, Nov 26 2011 11:41 PM In reply to

    Re: Media Composer 6 NOW AVAILABLE - DOWNLOAD CENTER ONLY!

    I went to the site and followed the prompts to "My Account" and there was nothing there about the third party serials.  I bought an upgrade to 5.5 during the period when you get an upgrade to 6 and that worked fine.  I just need the third party apps serials now.

  • Sun, Nov 27 2011 1:48 AM In reply to

    • Juan C. Ruiz
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    Re: Media Composer 6 NOW AVAILABLE - DOWNLOAD CENTER ONLY!

    rlmartindale:

    I went to the site and followed the prompts to "My Account" and there was nothing there about the third party serials.  I bought an upgrade to 5.5 during the period when you get an upgrade to 6 and that worked fine.  I just need the third party apps serials now.

     

    From: http://avid.force.com/pkb/LegacySearch?DocId=424031

    Customers who purchased Media Composer 5.5, Symphony 5.5 or Newscutter 9.5 between October 15 and November 14 2011 who qualify free editor upgrades via the “Protect” program are also entitled to 3rd Party Production Suite software.

    These customers can request their 3rd party serial numbers by emailing videoreghelp@avid.com with 
    "Production Suite License Request" in the subject and providing their Name, Email, Phone Number, and System ID(s) in the body of the email.

    I sent the e-mail and within 24 business hours I had an answer. I hope this helps you.

    Dell Precision Workstation T7400 Tower: Dual Quad Core Intel Xeon Processor E5430 (2.66GHz,2X6M L2,1333) 12GB DDR2 ECC SDRAM 677MHz Fully Buffered, 256MB... [view my complete system specs]
  • Sun, Dec 25 2011 6:26 PM In reply to

    • DonR
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Irving, Mexas
    • Posts 224
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    Re: Media Composer 6 NOW AVAILABLE

    Months ago, I purchased the MC 5.5 upgrade but it would not install on the old PC so I just left it in the download folder. On December 23, 2011, I purchased the 5.5 to 6.0 upgrade 12-23-2011 to install on my new PC (Windows 7 Pro). My old PC was running MC 5.0.3-software license ( but I had purchased the MC 5.5 upgrade but I could not install it as noted above). I followed the deactivate and download procedure to deactivate MC 5.0.3 from the old PC. Next, I installed MC 6.0 on the new PC (Windows 7 Pro) but when I tried to "activate" MC 6.0 using the "Avid License Control" procedure on the new PC, it would not activate. I next tried the "Trial Mode" and it will open MC 6.0. However, when I try to do the "Activate and Register" procedure from the "Trial Mode," it will not complete the "Activate" procedure.

    The problem may well be the fact that I could not install MC 5.5 and then electronically deactivate MC 5.5 which which means the "activate" mechanism at AVID does not know I have MC 5.5 which must be deactivated as one step in activating MC 6.0.

    Is there a procedure for activating MC 6.0 when MC 5.5 was purchased months ago but could not be installed on the PC and could not be deactivated as part of the MC 6.0 upgrade on a new PC?

    Thank you in advance for any assistance you may be able to provide.

     

    Don R.

    SuperMicro Superworkstation 7045A-T Computer Hardware: 1-Supermicro Sys-7045A-TB 4U Xeon 1333FSB FB-DIMM 6XSATA Motherboard X7DAE 2-Intel... [view my complete system specs]
  • Sun, Dec 25 2011 8:40 PM In reply to

    • Marianna
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    Re: Media Composer 6 NOW AVAILABLE

    Don.....

    the MC 6 upgrade is just that - an upgrade and assumes M C 5.5 was installed/activate.  if you didn't activate M C 5.5 then the M C 6 wont activate.

    Send me an email off forum with the system ID, MC 5.5 serial # that came with your uprgade and your CPU's machine ID.  I can manually activate/deactivate then you can just install MC 6.

    Marianna 

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Mon, Dec 26 2011 5:31 AM In reply to

    Re: Media Composer 6 NOW AVAILABLE

    My scenario - had 5.0 running, installed a trial 5.5, 30 days expired, during that time period I bought the 5.0 > 5.53 > 6.0 upgrade.  Then acquired a new machine to run 6.0.

    Am now in process of installing the 5.53 upgrade on the new machine (so that I can deactivate and install 6.0).  Registration  for 5.53 wants a system id.  The only system ID I have is for the old machine that has the expired MC 5.5 trial on it.

    How do I get a system id for my new machine so that I can registerd 5.53 ?

    I am not sure if my original 5.0 version that was on the old machine was ever deactivated or not when I installed the 5.5 trial version, but I know the 5.5 trial I put on that machine expired and that 5.0 no longer seems to be available.

    Is this a 800-800-2843 Option 2 issue, or is there something else I need to do ?

    Dell m4600, i7-2820qm, nvidia Quadro 2000M, driver 8.17.12.6696, 16gRam, Win7Pro [view my complete system specs]
  • Mon, Dec 26 2011 5:05 PM In reply to

    Re: Media Composer 6 NOW AVAILABLE

    Dave:

    Your system ID does not expire. It remains the same through various version upgrades. Depending on what versions are involved your SERIAL NUMBER may change, if you are using software license activation instead of a dongle. After 9:00 AM tomorrow (US Eastern time) call that number and choose option #2 for license assistance and they will sort things out for you. This is a free call.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, Dec 26 2011 5:17 PM In reply to

    Re: Media Composer 6 NOW AVAILABLE

    Thanks Larry - I guess I thought the system id changed with the machine based on nic card or some other factor. Today must be their holiday as I did try to call already. 

    Dell m4600, i7-2820qm, nvidia Quadro 2000M, driver 8.17.12.6696, 16gRam, Win7Pro [view my complete system specs]
  • Mon, Dec 26 2011 5:27 PM In reply to

    Re: Media Composer 6 NOW AVAILABLE

    Yes, they are closed today, except for customers with 24/7 assurance support. The serial number is tied to the nic card, not the system ID.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Mon, Dec 26 2011 8:24 PM In reply to

    Re: Media Composer 6 NOW AVAILABLE

    To clarify, the Serial Number and the NIC Mac Address are tied together during the Activation process.

    Symphony 8.8.x w/Avid Nitris DX, HP z420, Windows 10, QT v7.7.x, Hexa Core 3.2GHz, 16GB RAM, nVidia Quadro Series 2000 w/353.82. 2TB Boot, 2 x 3TB internal... [view my complete system specs]

    "There are few technological barriers.  You can fix almost anything if you throw enough money at it."
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  • Mon, Dec 26 2011 10:02 PM In reply to

    • DonR
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    • Irving, Mexas
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    Re: Media Composer 6 NOW AVAILABLE

    Yesterday, I did send you an email which I have to assume was off forum with all the info you requested. No response from you nor any info regarding the installation and activation of MC 6.0. Did my email get to your email box?

     

    Don Rorschach

    SuperMicro Superworkstation 7045A-T Computer Hardware: 1-Supermicro Sys-7045A-TB 4U Xeon 1333FSB FB-DIMM 6XSATA Motherboard X7DAE 2-Intel... [view my complete system specs]
  • Mon, Dec 26 2011 10:10 PM In reply to

    Re: Media Composer 6 NOW AVAILABLE

    Don R:

    Who did you send an email to? If it was me, I did not receive it, and it's not in my spam folder.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Tue, Dec 27 2011 1:03 AM In reply to

    • TVJohn
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    • Bayonne NJ
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    Re: Media Composer 6 NOW AVAILABLE

    Interesting...I sent out a number of pms last week with no response...

    Dell Display U2713HM(2560x1440), AMD FX8350 8core, AMD 990FX mobo, 32gig-DDR3-1600, Quadro K620/GTX260/core 216, Audigy2zs, 1TB SSD system drive, 2TB SATA... [view my complete system specs]

    Using MC 8.4. Avid FX6.4, Vegas Pro 15/ DVD Architect 6pro, DVDit6.4proHD, CCE Basic, TmpGe Express4, TmpGe Authoring Works 4, DVDLab-Studio. Sony EX-1R, Canon XH-A1, GL2, GL1, Canon EOS 60D

  • Tue, Dec 27 2011 2:01 AM In reply to

    • DonR
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Irving, Mexas
    • Posts 224
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    Re: Media Composer 6 NOW AVAILABLE

    Was emailed to Marianna.

    SuperMicro Superworkstation 7045A-T Computer Hardware: 1-Supermicro Sys-7045A-TB 4U Xeon 1333FSB FB-DIMM 6XSATA Motherboard X7DAE 2-Intel... [view my complete system specs]
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